FAQs

Welcome to the Multiseller Limited online store! We are excited to introduce you to our vast selection of premium products, spanning across sports, home and garden, gear, and apparel. Our aim is to provide you with unparalleled value and exceptional customer service, ensuring a delightful and satisfying shopping experience.

Safeguarding your personal information and respecting your privacy are paramount to us at Multiseller Limited. In this privacy policy, we aim to address the most commonly asked questions regarding our data collection, usage, and protection practices.

What personal information do we collect?
We may collect various types of personal data from our users and customers, including names, email addresses, physical mailing addresses, phone numbers, payment details, and website browsing behavior. We gather this information to provide our services, communicate effectively with you, process payments securely, and enhance our overall offerings. However, we only collect information that is necessary for these purposes and always with your explicit consent.

How can you access, update, or delete your personal information?
If you reside in the European Economic Area (EEA), we process your personal information in compliance with the General Data Protection Regulation (GDPR). This means we only process your personal information when we have a lawful basis to do so, such as your consent, the performance of a contract, compliance with legal obligations, or legitimate interests. You have the right to withdraw your consent for us to process your personal information at any time. We are fully committed to safeguarding your privacy and ensuring the security of your personal data. If you have any concerns or questions about our privacy policy or how we handle your personal information, please do not hesitate to contact us.

Do we share your personal information with third parties?
Occasionally, we may need to share your personal information with trusted third-party service providers to facilitate website operations, conduct business activities, or deliver services on our behalf. However, we want to assure you that we only collaborate with reputable service providers who prioritize your privacy. Furthermore, we may disclose personal information if required to do so by law. Rest assured, we comply with all applicable laws and regulations and only share personal information to the extent necessary.

What are cookies, and how do we use them?
At Multiseller Limited, we utilize cookies to enrich your browsing experience and provide you with personalized content. These small files enable us to remember your preferences, analyze your behavior on our website, and improve our services. Rest assured that our use of cookies strictly adheres to industry standards and regulations governing data privacy and security. Should you prefer not to use cookies, you have the option to disable them in your browser settings. However, please note that this may impact the functionality of our website and limit your access to certain features.

How do we use your personal information?
We collect personal information solely for the purpose of providing our services, maintaining effective communication with you, processing payments securely, and enhancing our offerings. We do not employ or share your personal information for any other purposes, and we take all necessary precautions to protect your data from unauthorized access or disclosure. We adhere to all applicable privacy laws and regulations, and we maintain strict confidentiality in handling your personal information. If you have any inquiries or concerns regarding how we use your personal information, please feel free to reach out to us.
We highly value your trust and confidence in Multiseller Limited, and we are committed to upholding the highest standards of privacy and data protection. Should you require any further information or assistance, please do not hesitate to contact us.

Our Commitment to Security and Privacy Protection:
At Multiseller Limited, we prioritize the security and privacy of your personal information. We have implemented a comprehensive range of measures to ensure that your data is safeguarded and remains confidential. Here’s how we protect your information:

  1. Data Encryption: We utilize advanced encryption techniques to secure your data both during transmission and while it’s at rest. This ensures that even if unauthorized individuals gain access to the data, they won’t be able to decipher or misuse it.
  2. Access Controls: Access to your personal information is strictly limited to authorized personnel who require it to fulfill their responsibilities. Our employees, contractors, and agents undergo a thorough vetting process, and access to sensitive data is granted on a need-to-know basis. We regularly review and update access controls to prevent unauthorized access.
  3. Regular Security Assessments: We conduct frequent security assessments and reviews to identify and address any potential vulnerabilities in our systems. By staying vigilant and proactive, we can quickly respond to emerging threats and maintain a robust security posture.
  4. Employee Training: We provide regular training sessions to our staff to ensure they understand the importance of data protection and know how to handle personal information securely. By educating our employees on best practices and industry standards, we promote a culture of privacy and security throughout our organization.

We are dedicated to continuously reviewing and enhancing our security practices to meet the highest standards of data protection. Rest assured that your privacy is of utmost importance to us.
If you have any questions or concerns regarding how we protect your personal information, please don’t hesitate to reach out to us using the contact information provided in this policy.

Managing Cookies
Cookies play a crucial role in enhancing your browsing experience on our website. These small text files are placed on your device and help us provide personalized content and services. If you prefer to have control over cookies, you can adjust your browser settings accordingly.
However, please note that disabling cookies may limit your access to certain features or content on our website. We recommend reviewing our cookie policy for more detailed information on how we use cookies and how they can be managed. We remain committed to maintaining your privacy and providing a secure environment for your personal information.

How to Make a Complaint about Your Personal Information?
We value your feedback and take all complaints seriously. If you have any concerns or complaints about how we handle your personal information, we encourage you to contact us using the provided contact information in this policy. We are committed to addressing and resolving any issues in a timely and appropriate manner.
In the event that you are dissatisfied with our response, you have the right to contact your local data protection authority for further assistance.